Business Process Improvement
Processes that run smoothly, cost less, and can be measured.
Talk to us about your processes
Who It Is for
Companies where work is slow, repeated, or dependent on a few people.
What You Get
- A map of current processes and where effort is wasted.
- Redesigned processes with clear roles and responsibilities.
- Performance measures and a regular review routine.
- Hands-on support until the new way of working holds.
How We Work
We redesign processes with the people who run them, then stay alongside management and operations teams while the changes take hold.
When a company is ready to put its processes into a system, this work leads straight into Business Platform Implementation: improve the process first, then configure the platform around it.
Engagements run on the Otrya Governance & Execution Framework, so you see progress at every gate and decide Go or No-Go.
Where We Have Done It
At several companies across North America, Europe, the Middle East, and Africa, a full process revamp for every department, with a performance review introduced, led to projects delivered twice as fast. At a financially distressed company, a revamp of operating processes sped up delivery and returned the company to profit.
Questions
Where do you start?
By mapping how work actually flows today, together with the people who do it, and finding where effort is wasted.
Will we need new software?
Not necessarily. Many improvements need no new system. When a platform makes sense, Business Platform Implementation follows, with the improved processes as its foundation.
How long does it take?
It depends on the scope. In one of our cases, a full revamp of operating processes took four months, followed by four months of hands-on support.
How is the work priced?
We start with a conversation and a proposal, at no charge. The proposal sets out the scope and the work involved, and the price follows. You pay phase by phase, and at each Go/No-Go gate you decide whether to continue.
How do you make the changes stick?
We stay alongside management and operations teams while the new way of working takes hold, and we set up measures and a regular review routine.
How will we know it worked?
We agree the measures at the start. In our multimedia case, for example, projects came to be delivered twice as fast.
Talk to Us About Your Processes
Tell us where work slows down. We will start with a conversation.
Contact details